Retail Department Coordinator Full Time

TJX Companies•Lebanon, NH

7d•Onsite

About The Position

TJ Maxx is seeking a Retail Department Coordinator to join their team. This role is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively, and fostering a team environment. The coordinator will also focus on creating an excellent customer experience by engaging with customers and maintaining a clean and organized store, while modeling exceptional customer service. This position promotes a culture of honesty and integrity and maintains confidentiality. The role involves orchestrating truck delivery, prioritizing merchandise processing, training and mentoring Associates on merchandising and processing principles, and ensuring merchandise is properly tagged, hung, secured, and coded. The coordinator will communicate with the Coordinator on Duty for efficient flow of goods, ensure Associates complete tasks according to the store plan, monitor team productivity, and organize back stock. They will maintain merchandising philosophy and signage standards, uphold backroom organizational and cleanliness standards, and ensure compliance with recycling and hazardous waste programs. Effective communication with management and Associates regarding priorities and progress updates is key, as is providing and accepting feedback. The role involves partnering with management on Associate training needs, ensuring adherence to labor laws, policies, and procedures, promoting credit and loyalty programs, supporting shrink reduction goals, and promoting safety awareness. Other duties may be assigned.

Requirements

Able to work a flexible schedule, including nights and weekends
Superior communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Capable of lifting heavy objects with or without reasonable accommodation
Able to train others
1 year retail experience
6 months of leadership experience

Responsibilities

Executing receiving and merchandising standards
Ensuring Associates are processing efficiently and effectively, and working as a team
Creating an excellent customer experience by engaging and interacting with all customers
Maintaining a clean and organized store
Modeling exceptional customer service
Orchestrating truck delivery, prioritizing the processing of merchandise onto the sales floor
Training and mentoring Associates on established merchandising and processing principles
Ensuring merchandise is properly tagged, hung, secured, and coded
Communicating with the Coordinator on Duty to ensure efficient flow of goods to sales floor
Ensuring Associates complete tasks and activities according to store plan; prioritizing as needed
Monitoring productivity of team and coaching as necessary
Organizing and rotating back stock for easy replenishment
Maintaining and upholding merchandising philosophy and signage standards
Maintaining all organizational, cleanliness and recovery standards for the backroom area
Ensuring compliance with recycling and, where applicable, hazardous waste programs
Communicating accurately and effectively with management and Associates when setting and addressing priorities; providing progress updates
Providing and accepting recognition and constructive feedback
Partnering with Management on Associate training needs to increase effectiveness
Ensuring adherence to all labor laws, policies, and procedures
Promoting credit and loyalty programs
Supporting and participating in store shrink reduction goals and programs
Promoting safety awareness and maintaining a safe environment