Retail Department Coordinator
About The Position
The Retail Department Coordinator executes receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience through customer engagement, a clean and organized store, and exemplary customer service. Responsibilities also include coordinating truck deliveries and the flow of merchandise to the sales floor, training and mentoring Associates, monitoring team productivity, maintaining backroom and merchandising standards, and supporting store safety, compliance, and shrink-reduction programs.
Requirements
- Able to work a flexible schedule, including nights and weekends.
- Superior communication and organizational skills, with attention to detail.
- Able to multitask.
- Able to respond appropriately to changes in direction or unexpected situations.
- Able to work effectively with peers and supervisors as a team player.
- Able to lift heavy objects, with or without reasonable accommodation.
- Able to train others.
- At least 1 year of retail experience and 6 months of leadership experience.
Responsibilities
- Create a positive internal and external customer experience.
- Promote honesty and integrity, and maintain confidentiality.
- Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
- Train and mentor Associates on established merchandising and processing principles.
- Ensure merchandise is properly tagged, hung, secured, and coded.
- Communicate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
- Ensure Associates complete tasks according to the store plan and prioritize as needed.
- Monitor team productivity and coach as necessary.
- Organize and rotate back stock for easy replenishment.
- Maintain merchandising philosophy and signage standards.
- Maintain organizational, cleanliness, and recovery standards for the backroom.
- Ensure compliance with recycling and, where applicable, hazardous waste programs.
- Communicate priorities accurately and effectively with management and Associates, and provide progress updates.
- Give and receive recognition and constructive feedback.
- Partner with Management on Associate training needs to increase effectiveness.
- Ensure adherence to labor laws, policies, and procedures.
- Promote credit and loyalty programs.
- Support and participate in store shrink-reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- For eligible Associates: 401(k) match
- For eligible Associates: medical, dental, and vision coverage
- For eligible Associates: health savings account (HSA)
- For eligible Associates: health care flexible spending account (FSA)
- For eligible Associates: life insurance
- For eligible Associates: short- and long-term disability
- For eligible Associates: paid parental leave
- For eligible Associates: paid holidays, vacation, and sick leave
- For eligible Associates: auto and home insurance discounts
- For eligible Associates: scholarship program
- For eligible Associates: adoption assistance
- Competitive salary and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
