Retail Customer Service (Full-time)

Summit Racing Equipment • McDonough, GA

5d • Onsite

About The Position

At Summit Racing Equipment, our people are the driving force behind the exceptional service our customers have come to expect. Every day, our team members work together to deliver the right parts, at a great value, with the speed and service that make us The World's Speed Shop®. Our Retail Store in McDonough, GA, is hiring for a Full-time Customer Service Team Member.

Requirements

• Must be at least 18 years old.
• Strong customer service and communication skills.
• Ability to work in a fast-paced retail environment while providing a positive customer experience.
• Comfortable using point-of-sale systems, computers, and handheld technology.
• Ability to lift up to 70 lbs. and assist customers with larger purchases.
• Ability to stand, walk, bend, and reach throughout the shift.
• Ability to work both independently and as part of a team.

Nice To Haves

• Success in this role means delivering exceptional customer service, producing accurate, quality work, maintaining dependable attendance, and working as part of a team to create a positive shopping experience for every customer.

Responsibilities

• Deliver outstanding customer service by assisting customers with purchases, returns, exchanges, and product questions.
• Process customer returns, warranty paperwork, and maintain accurate merchandise inventory.
• Stock merchandise, replenish displays, and help maintain an organized, sales-ready store.
• Support merchandising efforts by setting displays and ensuring products are properly priced and presented.
• Retrieve merchandise, assist customers with carry-outs, and provide a positive checkout and exit experience.
• Maintain a clean, safe, and welcoming retail environment while meeting established performance standards.
• Perform other duties and support operational needs as assigned

Benefits

• Generous employee discount
• Paid Time Off starting after just 30 days
• Comprehensive Medical, Dental, Vision, and Prescription coverage.
• Multiple employee reimbursement programs.
• 401(k) with company match
• Training, career development, and opportunities to participate in company-sponsored events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed