Retail Customer Service Specialist

Summit Racing Equipment • Sparks, NV

12d • $16 - $18 • Onsite

About The Position

Summit Racing Equipment is looking to fill a Customer Service Specialist (CSS) position. This role is ideal for individuals with a passion for cars and previous retail/cash drawer experience. The store operates 7 days a week, and the work shift will vary. This is a full-time position requiring 40 hours per week with a flexible schedule, including evenings and at least two weekend days (Friday, Saturday, and/or Sunday). This position is a great starting point for anyone looking for a rewarding career in Retail.

Requirements

• Previous retail/cash drawer experience
• Comfortable talking with customers
• Must be able to work full-time 40 hours per week
• Must have a flexible schedule, including evenings and at least 2 weekend days: Friday and/or Saturday and/or Sunday.
• Computer proficiency a MUST
• Can you work 40 hours per week?
• Are you able to lift up to 50lbs?
• Are you able to work a variety of schedules? 4/10hr days or 5/8hr days, which would include 2 weekend days.
• Are you 18 years of age or older?
• High school diploma or general education degree (GED)
• Two to three years of recent experience as a cashier or in customer service.
• Must be able to pass background check and drug screen.

Nice To Haves

• Passion to learn more about cars

Responsibilities

• Remains consistently friendly and courteous to all customers.
• Computes or re-computes bill, itemized lists, and invoices showing amount due.
• Makes change, accepts checks and credit cards, and issues receipts to customers.
• Follows cashier's standards as written.
• Records amounts received and prepares reports of transactions.
• Reads and records totals shown on cash register tape and verifies against cash on hand.
• Applies/processes cash refunds or issues credit memorandums to customers for returned merchandise.
• Promotes Summit Speed Card and processes applications.
• Balances cash drawer and completes closeout sheet each day.
• Answers incoming telephone calls.
• Assists with merchandising duties as needed.
• General housekeeping as necessary.
• Promotes in-store specials.
• Talks with customers in person and assists customers in returning or exchanging products.
• Processes returns and completes paperwork for warranty returns when return specialist is not available.
• Ensures retail location is clear of missing parts.
• Stocks shelves and counters with merchandise.
• Assists in setting up advertising displays or arranging merchandise on counters to promote sales.
• Stamps, marks, or tags price on merchandise.
• Obtains merchandise requested by the customer and places merchandise in a bag or box.
• Assist customers with carrying out larger items to their vehicle.
• Answers customers’ questions and offer assistance or direction.
• Greets customers when they enter the store, and checks packages and receipts when exiting the store.

Benefits

• Paid time off
• Comprehensive Medical, Dental, Vision, and Rx Insurance
• Generous Employee Discount
• 401(k) with company match
• Health Club reimbursement
• Tuition reimbursement
• Paid Weekly
• Profit Sharing
• Flexible Spending Account
• Health Savings Account
• Voluntary Optional Insurance Policies Available
• Life Insurance Policy--Company Paid
• Short Term Disability--Company Paid
• Paid Holidays
• Jury Duty Pay
• Paid Bereavement Leave
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED