Retail Customer Service Specialist

Summit Racing•Sparks, NV

7d•$16 - $18•Onsite

About The Position

Summit Racing Equipment is looking to fill a Customer Service Specialist (CSS) position. This role is ideal for individuals with a passion for cars and previous retail/cash drawer experience. The position requires comfort in interacting with customers and involves a flexible work schedule, including evenings and weekends. Successful applicants must be able to work full-time, 40 hours per week. This position is considered a great starting point for a rewarding career in retail.

Requirements

Previous retail/cash drawer experience
Comfortable talking with customers
Must be able to work full-time 40 hours per week
Must have a flexible schedule, including evenings and at least 2 weekend days: Friday and/or Saturday and/or Sunday.
Computer proficiency a MUST
Can you work 40 hours per week?
Are you able to lift up to 50lbs?
Are you able to work a variety of schedules? 4/10hr days or 5/8hr days, which would include 2 weekend days.
Are you 18 years of age or older?
High school diploma or general education degree (GED)
Two to three years of recent experience as a cashier or in customer service.
Must be able to pass background check and drug screen.

Nice To Haves

Passion to learn more about cars

Responsibilities

Remains consistently friendly and courteous to all customers.
Computes or re-computes bill, itemized lists, and invoices showing amount due.
Makes change, accepts checks and credit cards, and issues receipts to customers.
Records amounts received and prepares reports of transactions.
Reads and records totals shown on cash register tape and verifies against cash on hand.
Applies/processes cash refunds or issues credit memorandums to customers for returned merchandise.
Promotes Summit Speed Card and processes applications.
Balances cash drawer and completes closeout sheet each day.
Answers incoming telephone calls.
Assists with merchandising duties as needed.
General housekeeping as necessary.
Promotes in-store specials.
Talks with customers in person and assists customers in returning or exchanging products.
Processes returns and completes paperwork for warranty returns when return specialist is not available.
Ensures retail location is clear of missing parts.
Stocks shelves and counters with merchandise.
Assists in setting up advertising displays or arranging merchandise on counters to promote sales.
Stamps, marks, or tags price on merchandise.
Obtains merchandise requested by the customer and places merchandise in a bag or box.
Assist customers with carrying out larger items to their vehicle.
Answers customers’ questions and offer assistance or direction.
Greets customers when they enter the store, and checks packages and receipts when exiting the store.