Seasonal & Regular Retail Customer Service, Sales, Fulfillment & Stock - Portofino Shopping Center Rack

Nordstrom•Shenandoah, TX

1d•$17 - $17•Onsite

About The Position

This role is for a Retail Customer Service, Sales, Fulfillment & Stock Associate at the Portofino Shopping Center Rack. The position involves working in a fast-paced, high-energy environment, collaborating with teammates to create a welcoming atmosphere for customers, and ensuring a quick and easy customer experience. Flexibility is key, as team members may work in different areas of the store, including maintaining cleanliness, stocking, and assisting customers. Roles are available in Regular Customer Service, Seasonal Sales, Seasonal Fulfillment, and Seasonal Stock departments.

Requirements

Clear, effective communication with strong interpersonal skills
Accountability, initiative and a high level of ownership
Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
The ability to work a flexible schedule based on business need

Responsibilities

Work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day.
Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience.
Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor.
Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor.
Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
Demonstrate expertise in all technologies used in the store environment.
Adhere to all operational, merchandise and asset protection standards.
Promote initiatives like our Nordstrom Rewards program.
Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments.
Fulfill customer orders in a timely manner following quality standards.
Prepare and ship customer’s orders following quality, packing and shipping standards.
Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes.
Assist in maintaining clean and organized selling floors and stockrooms.
Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures.