BC - Retail Customer Service Representative

The BrickKamloops, BC
Onsite

About The Position

The Brick is actively seeking to expand its service team with enthusiastic individuals who possess a great customer-focused attitude. This role is ideal for those who believe in putting the customer first, love to solve problems, and create solutions. The combination of team spirit and a desire for career growth will lead to a rewarding experience in one of their retail locations.

Requirements

  • Strong customer service focus
  • Team oriented
  • High school diploma or equivalent
  • Exceptional communication skills, both written and verbal
  • Proven ability to multitask and maintain organization
  • Proficiency with computers and Microsoft Office programs
  • Flexibility to work all shifts, including evenings and weekends, as required

Responsibilities

  • Respond to customer inquiries and offer solutions in a courteous and professional manner
  • Follow up with customers to identify and support their needs
  • Promote customer loyalty by providing exceptional customer support
  • Review and follow up on order reports on a daily basis
  • Other duties as assigned

Benefits

  • Health insurance
  • Dental insurance
  • Paramedical services for you and your family
  • Competitive remuneration package
  • Career progression potential
  • Ongoing personal and professional development
  • Employee discounts
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