Retail Customer Service

EZCORP•Las Vegas, NV

1d•Onsite

About The Position

Max Pawn Luxury is seeking passionate Sales Professionals to join their team as Retail Customer Service Representatives. This role offers a career path with opportunities for skill enhancement in a fun, fast-paced environment. The company is a leading provider of luxury pawn loans and is committed to customer service and team member development. They offer competitive pay, bonus potential, and a comprehensive benefits package for full-time employees. The position involves interacting with customers daily, assisting with sales, and negotiating pawn agreements for items like jewelry and luxury merchandise. The goal is to provide a friendly, courteous, and respectful environment that distinguishes Max Pawn Luxury from competitors.

Requirements

High school diploma or GED
Minimum 1 year of customer service experience, cashier, or retail experience
Excellent communication and interpersonal skills
Work well independently and as member of a team
Ability to multitask
Able to pass a criminal background check and drug test
Adhere to all Company policies, procedures, and regulations

Nice To Haves

Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
Sales background, a plus
Bilingual, a plus

Responsibilities

Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
Processing sales, loans, and extensions
Performing opening and closing store procedures
Interacting with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, luxury merchandise and more.