Retail Customer Service Representative

Carelinc Medical EquipmentGarfield Township, MI
Onsite

About The Position

Join the CareLinc Crew: Retail Customer Service Rockstar Wanted! Are you a people-person with a passion for helping others? Do you thrive in a fast-paced, hands-on retail environment? CareLinc is on the lookout for a Retail Customer Service Representative to join our team and be the friendly face customers rely on for medical equipment and top-notch service.

Requirements

  • At least 1 year of retail experience preferred
  • A team-oriented, can-do attitude
  • Strong communication and basic computer skills

Nice To Haves

  • Bonus points if you know medical terminology or have experience with insurance paperwork

Responsibilities

  • Welcoming customers and helping them find the equipment they need
  • Listening to customer needs and offering solutions that support their health, comfort, and independence
  • Staying active throughout the day—this role involves regular walking, lifting (up to 50 lbs), and hands-on movement
  • Keeping our showroom looking sharp, clean, and organized
  • Assisting with insurance paperwork and coordinating product deliveries
  • Supporting a team that truly cares—about our customers and each other

Benefits

  • A team that values what you do.
  • A supportive, fun, and friendly culture.
  • Opportunities to grow and learn.
  • Early access to your paycheck via TapCheck
  • Competitive pay, great benefits, and a company that CARES about YOU!
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