retail custom framer

Michaels•Issaquah, WA

5d•Onsite

About The Position

This role focuses on building customer relationships by creating memorable framing solutions for their art. The Custom Framer will assist customers in shopping the store, ensuring they find what they need, and maintaining a safe, clean, and organized environment. Key activities include adhering to Standard Operating Procedures (SOPs) and company programs, executing personal designer strategies to build customer relationships and deliver custom framing solutions, and meeting sales and production goals. The position involves completing framing orders with high quality and on time, maintaining the ready-made frame department and other assigned areas, and delivering friendly customer service. The Framer will also participate in truck unloads and stocking, operate the cash register with proper cash handling, acknowledge customers, assist with Omni channel processes, and perform other assigned duties.

Requirements

Basic computer skills
Basic measuring skills
Ability to operate the framing equipment
Ability to operate a glass cutter
Regular bending, lifting, carrying, reaching and stretching
Ability to move throughout the store
Ability to remain standing for long periods of time
Ability to lift heavy boxes and frames
Ability to access high shelves by ladder or similar equipment
Must satisfy federal, state, and local legal requirements of the job.

Nice To Haves

Retail experience
Experience selling products and/or services to customers

Responsibilities

Build customer relationships while creating memorable framing solutions.
Help customers shop the store and find what they are looking for.
Provide a safe, clean, and clutter-free environment.
Adhere to Standard Operating Procedures (SOP’s) and Company programs.
Execute personal designer strategies to build relationships and create Custom Framing solutions.
Deliver sales and production results.
Complete framing orders with a high degree of quality and on time.
Maintain the ready made frame department and other assigned areas.
Deliver friendly customer service.
Follow Standard Operating Procedures (SOPs) and Company programs.
Support shrink and safety programs.
Interact with others in an accepting and respectful manner.
Participate in the truck un-load and stocking processes.
Operate cash register and execute cash handling to standards.
Acknowledge customers, help locate product and provide solutions.
Assist with Omni channel processes.