Retail Credit Supervisor

First Hawaiian Bank • Honolulu, HI

1d • $120,000 - $162,000

About The Position

First Hawaiian Bank is seeking a Retail Credit Supervisor to join the Credit Administration Division. This senior credit authority is responsible for maintaining sound credit quality and underwriting discipline across the Bank’s retail lending portfolios. The role leads credit policy, underwriting standards, delegated authorities, portfolio monitoring, credit exceptions, and emerging-risk identification. It partners with retail lending units and second-line areas, including Regional Credit Supervisors, Analytics Risk Management, the Risk Data Science Team, Enterprise Operational Risks’ Loss Mitigation, and Credit Analytics Reporting, to help ensure credit activities remain within the Bank’s risk appetite and regulatory expectations. The position is scheduled Monday through Friday, 8:00 AM to 5:00 PM, although hours may vary. Compensation is $120,000–$162,000 per year, commensurate with experience. The hiring manager will determine the position level based on the candidate’s qualifications.

Requirements

• Bachelor’s degree in business administration, finance, accounting, mathematics, statistics, or a related discipline.
• Ten years of progressively responsible experience in retail lending, bank model risk management, or similar exposure to consumer lending scoring methods.
• Extensive experience in retail lending, consumer credit risk management, portfolio analytics, and underwriting governance.
• Strong knowledge of credit scoring, risk segmentation, portfolio monitoring, stress testing, and consumer credit products.
• Experience managing portfolio quality, emerging risks, concentration risks, and loss mitigation strategies.
• Knowledge of consumer lending regulations, regulatory guidance, and risk management best practices.
• Strong leadership and influencing skills, including the ability to provide effective challenge and independent credit oversight.
• Strong quantitative, analytical, and risk assessment capabilities.
• Extensive knowledge of retail credit underwriting, portfolio management, and risk governance.
• Excellent verbal, written, presentation, and relationship management skills.
• Ability to analyze complex portfolio data and translate findings into actionable business and risk management recommendations.
• Strong strategic thinking, decision-making, and problem-solving abilities.
• Ability to collaborate effectively with senior management, business partners, and risk stakeholders across the organization.

Nice To Haves

• Master’s degree in business administration, finance, accounting, or a comparable discipline.
• PCBS, RMA, or other bank-specific training.

Responsibilities

• Maintain sound credit quality and underwriting discipline across the Bank’s retail lending portfolios.
• Provide leadership over credit policy, underwriting standards, and delegated authorities.
• Oversee portfolio monitoring and credit exceptions.
• Identify emerging risks.
• Partner with retail lending units and second-line teams to ensure credit activities remain within the Bank’s risk appetite and regulatory expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior