Retail Cosmetics Sales Leader - Prestige Beauty, Queens Center - Full Time

Macy's•New York, NY

3d•$17 - $35•Onsite

About The Position

As a Leader, Prestige Selling, you boost sales and enhance customer service in Macy’s Beauty department. As the expert on Prestige cosmetics across various brands, you are a beauty supporter who always shows a top-notch service experience by assisting customers and coaching colleagues. Your sharp knowledge of current trends and your skill to lead others makes you a valuable colleague on Macy’s team.

Requirements

Leadership: Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.
Subject Matter Expertise: Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.
Analytical Skills: Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.
Communication: Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines.
Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
Creativity and Strategic Thinking: Ability to think creatively, strategically, and technically to address business challenges and opportunities.
Detail Orientation: Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met
Collaboration: Partnership with the total Beauty team to drive line sales and deliver the customer experience
Leads by example and motivates team to reach goals
Driven to achieve a daily sales goal through customer interaction, client outreach, relationship building and recruiting new customers to the brand
Inspires customers to buy and help them look and feel beautiful and confident.
Enthusiastic about the beauty industry and have the skills to provide outstanding customer service
Possess a passion and a business-minded attitude to succeed in a performance-based work environment
Able to resolve customer problems in a constructive and forward-looking
You can manage multiple tasks at once in a fast-paced environment
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
1 to 2 years of relevant work experience

Responsibilities

Inspire teamwork to reach sales goals and elevate the customer experience
Support the total Beauty team in driving and delivering market share events
Demonstrate knowledge of products and services to build rapport and loyalty
Understand how to drive sales through brand training, events, and strategies
Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches
Build brand loyalty through engaging customers in our rewards program
Communicates with vendors and store leadership to execute company and store-based events achieve sales goals
Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals
Recruit, train, coach, motivate and develop colleagues on policies and goals
Lead product demonstrations and peer-to-peer training
Merchandise new receipts, process damages, testers and select merchandise to return to vendors
Adhere to hygiene standards and asset protection control and compliance procedures
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice