Retail Cosmetics Sales Associate - Clinique, Baybrook - Part Time

Macy's•Friendswood, TX

9d•$15 - $22•Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized, inspiring shopping experiences that build customer confidence and drive sales. You educate customers, demonstrate products, provide tailored consultations that may include makeup application and skincare recommendations, and stay current on products, innovations, and trends. You build and manage a loyal client base through follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals. The role includes preparing the sales floor, reviewing sales goals and product information, welcoming and assisting customers, maintaining an organized and shoppable counter and sales floor, refreshing signage and pricing, and helping with merchandise moves. You share loyalty program benefits, support colleagues, and work toward individual and store results. Schedules include weekend shifts and depend on business needs and colleague availability. Part-time colleagues are typically scheduled 12–24 hours per week.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to talk, lift, move, stand, reach with arms and hands, and perform the physical requirements listed for the position.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Create personalized beauty experiences by building customer relationships, identifying customer needs, demonstrating product application, and explaining beauty product benefits and use.
Provide expert beauty advice, product demonstrations, and tailored consultations, including makeup application and skincare recommendations where appropriate.
Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Achieve daily sales goals and drive sales and client loyalty through exceptional service.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Review sales goals, learn about new arrivals and best-selling items, and stay informed about trends and promotions.
Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Support teammates through honest, caring, and collaborative service.
Provide a warm welcome and sincere closing thank-you, ensuring customers have what they need.
Meet attendance and punctuality expectations and comply with employment policies and safety rules.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice