Retail Construction Project Manager

Lush Handmade Cosmetics

4d • $85,000 - $90,000 • Remote

About The Position

Lush North America is seeking a quality individual to join their North American team as a Retail Construction Project Manager based in the United States. This role is for someone passionate about the brand, its products, and delivering great customer service. In the dynamic world of retail and a creative, innovative brand, this role requires a multi-skilled and dynamic approach. While the primary focus is on finance and project delivery, the skillset is broad and transferable, making the individual an asset to any collaborating team. The company values individuals who can adapt and evolve, identify opportunities, and provide solutions to ensure all projects uphold Lush values. Employees are encouraged to find personal value connections with the company's values, integrating work and life paths into a holistic journey.

Requirements

• 5+ years of related experience in retail construction and project management, including effective management of budgets focused in the US (specialty stores, shopping malls, and metro streets).
• Demonstrated experience in a project lead role.
• Strong budget analysis and management skills.
• Experience in phased construction projects in newly opened and existing retail stores.
• Practical hands-on experience in the management of the design and construction process.
• Ability to develop relationships and leverage business partners to complete tasks and achieve desired outcomes.
• Ability to multitask and deal with competing priorities.
• An appreciation and understanding of retail design and in-house skill set.
• Ability to assist and install company furniture (know how all components that make up a retail space are built).
• Ability to interpret all M.E.P plans, architectural plans, and structural plans.
• Strong analytical and problem-solving skills.
• Exceptional written and verbal communication skills.
• Ability to work hard and calmly under pressure to achieve deadlines.
• Flexibility and dedication to work extra hours as needed.
• Ability to work independently in a collaborative and creative work environment.
• A team player with strong collaboration skills, working closely with designers to help bring the project to life.
• Taking a holistic approach to the business, with the ability to adapt to change.
• Strong ability to self-manage and see the bigger picture, taking ownership of your role and responsibilities within the team.
• Respect for your working environment and those around you.
• Passionate about company ethics and our approach to sustainability and how we strive to improve this within our discipline.
• Must be based in the United States.
• Ability to travel domestically and internationally (must hold a valid passport).

Nice To Haves

• Demonstrated knowledge of carpentry and millwork an asset.
• Knowledge or expertise with Concur, CAD and Google Suite.
• PMP and LEED certifications an asset.

Responsibilities

• Provide support to the North American SSP and Construction team.
• Lead the project management and organization of retail shop fit outs, including quality, relevance, and timeliness of new shop construction, refits, refreshes, closures, and maintenance of existing shop locations.
• Effectively manage Capex, working on estimates, verifying project actuals, and updating capex forecasts.
• Ensure project schedules are well-planned and executed, collaborating with Retailers, SSP, Real Estate leasing, and Finance.
• Stay informed of industry best practices in global retail construction processes and project support, aligning working practices.
• Maintain and develop project status/capex reports.
• Assist the retail team in accurately interpreting construction information impacting the business.
• Provide hands-on assistance and installation where necessary during new shop openings, refits, refreshes, and closures.
• Continually improve support to the retail business by assessing needs and providing forward-looking insight.
• Streamline reporting processes to meet the needs of both external and internal users.
• Provide project-specific assistance to Retailers, all retail store teams, the Shop and Space Planning Team, Property/Leasing, and Finance.
• Maintain up-to-date knowledge in products, design methods, and merchandising for sales, providing practical support and awareness of details to deliver excellent customer service and drive sales.
• Partner with SSP designers to deliver awe-inspiring projects.
• Deliver the best customer service experience.
• May perform other duties as required.

Benefits

• Base Salary Range $85,000—$90,000 USD
• Bonus program and total rewards eligibility
• Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion.
• Equal opportunity employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed