Retail Community Mortgage Specialist

Truist•Raleigh, NC

2d•Onsite

About The Position

Serve as Truist Mortgage liaison between the community, local government, and local mortgage program agencies to produce low to moderate income mortgage loans through community partnerships, and affordable housing initiatives. This role is directly responsible for the growth and production of mortgage loans for Low-To-Moderate (LMI) income borrowers by serving as the product specialist for the Truist Affordable Housing suite of products and Down Payment Assistance programs. The specialist will execute on an action plan and appropriate Community Reinvestment Act (CRA) plan, making Truist a market leader in Affordable Housing Lending through establishing partnerships with relevant government agencies and active participation in affordable housing associations and groups to increase productivity in the LMI/CRA lending space while promoting Truist's positive image in the community. Additionally, the role involves assisting and working with community, faith-based and non-profit organizations providing leadership and training for homeownership classes, credit counseling and promoting understanding of the mortgage lending process. The specialist will champion the Truist referral process within the LMI/CRA Strategy within the Region through collaboration with relevant partners on initiatives and sponsorships that enhance efforts to serve LMI Mortgage clients, and actively participate on committees and boards when appropriate. Maintaining a complete and thorough knowledge of Mortgage Strategies, Policies and Procedures, as well as secondary market investor's guidelines utilized by Truist is essential. The role requires adherence to and compliance with all Truist policies and procedures related to internal and external compliance rules and regulations, particularly those established by State and Federal law. The specialist will also assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined through quality control or post-closing review.

Requirements

2+ years in residential mortgage lending sales or equivalent mortgage experience with government or private non-profit housing agency
Working knowledge of the Mortgage Lending Process
Excellent verbal, written, and communication skills
Possesses solid interpersonal skills
Demonstrated proficiency in relevant computer applications
Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS acceptable background check

Nice To Haves

Bachelor's degree in Business, Marketing, or related studies
Solid knowledge of market area
Three or more years of experience in mortgage lending sales or equivalent
Previous sales awards and leadership positions.

Responsibilities

Directly responsible for growth and production of mortgage loans for Low-To-Moderate (LMI) income borrowers by serving as the product specialist for the Truist Affordable Housing suite of products and Down Payment Assistance programs.
Execute on an action plan and appropriate Community Reinvestment Act (CRA) plan making Truist a market leader in Affordable Housing Lending through establishing partnerships with relevant government agencies and active participation in affordable housing associations and groups to increase productivity in the LMI/CRA lending space while promoting Truist's positive image in the community.
Assist and work with community, faith-based and non-profit organizations providing leadership and training for homeownership classes, credit counseling and promote understanding of the mortgage lending process.
Champion Truist referral process within the LMI/CRA Strategy within the Region through collaboration with relevant partners on initiatives and sponsorships that enhance efforts to serve LMI Mortgage clients; active participate on committees and boards when appropriate.
Maintain a complete and thorough knowledge of the Mortgage Strategies, Policies and Procedures, as well as secondary market investor's guidelines utilized by Truist.
Adhere to and comply fully with any and all Truist policies and procedures related to internal and external compliance rules and regulations, particularly those established by State and Federal law.
Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined through quality control or post-closing review.