RETAIL CLERK-CRYPTO.COM ARENA

Compass Group • Los Angeles, CA

9d • Onsite

About The Position

The Team La Store Associate delivers exceptional guest experiences by creating memorable interactions for fans and visitors. As a brand ambassador, you will help guests connect with the teams, artists, events, and experiences they love while driving sales, maintaining merchandising standards, and supporting daily retail operations. This role requires a passion for customer service, enthusiasm for sports and entertainment, and the ability to thrive in a fast-paced, event-driven environment where every guest interaction contributes to the overall fan experience.

Requirements

• Excellent customer service and communication skills.
• Ability to work in a fast-paced, guest-focused environment
• Flexible schedule, including evenings, weekends and holidays.
• Ability to multitask while maintaining attention to detail
• Previous retail, hospitality, entertainment, or guest service experience a must
• Able to stand, move, and walk throughout your shift.
• Comfortable lifting up to 25 pounds, bending, crouching, and using ladders when needed.

Responsibilities

• Welcome guests with enthusiasm and professionalism
• Create memorable experiences by engaging with fans and visitors in a positive and authentic manner.
• Assist guests in selecting merchandise by providing product knowledge and personalized recommendations.
• Resolve guest concerns quickly and professional escalating issues when appropriate.
• Provide high level of service that reflects the organization’s commitment to excellence.
• Support daily opening, closing and operational procedures
• Receive, unpack, ticket and stock merchandise shipments
• Maintain a clean, organized and safe retail environment.
• Follow company policies regarding safety, loss prevention, cash handling and inventory control.
• Assist with inventory counts, cycle counts, and stockroom organization.
• Adapt quickly to varying crowd volumes and event schedules.
• Support high-volume sales periods during games, concerts, and special events.
• Assist in managing guest flow and maintaining efficient shopping experience during peak periods
• Work collaboratively with store leadership and fellow team members.
• Foster a positive, inclusive and team-oriented environment by supporting fellow associates and contributing to team success.
• Contribute to event-day readiness by proactively assisting teammates during high-volume periods and peak traffic times.
• Lead by example through accountability, professionalism, reliability, and a commitment to delivering best-in-class guest experience.
• Contribute to a positive, inclusive, and team-oriented culture.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed