Retail Clerk-Giftshop-Part Time (Harrah's Ak-Chin Casino)
About The Position
The Retail Clerk works in the Gift Shop, and the primary role is to assist customers in purchasing merchandise up to and including cashiering responsibilities. The position requires excellent customer service and selling skills, adherence to cash handling policies, and maintaining stock levels and merchandise displays. The role also involves inventory control, assisting with merchandising, and ensuring guest satisfaction and adherence to company standards. The Retail Clerk must meet attendance guidelines, uphold integrity, and present a positive and friendly demeanor. They should be able to work independently and as part of a team, handle fast-paced and stressful situations, and perform physical tasks such as lifting and bending.
Requirements
- Six months’ retail or retail-related experience is required.
- Must have proven customer service skills and be able to keep records in English and maintain mathematics records.
- Must be able to get along with co-workers and work as a team.
- Must present a well-groomed appearance.
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
- Communicate in a positive and friendly manner.
- Must have excellent oral and written communication skills, knowledge of retail marketing, excellent leadership skills, and demonstrated guest service orientation.
- Must have minimal computer skills.
- Must be able to work independently and as part of a team.
- Must be able to work at a fast pace and in stressful situations and stand on foot for long periods of time.
- Must be able to lift 25 pounds and carry up to 10 pounds.
- Must be able to bend, reach, kneel, twist, climb ladder and grip items while working at an assigned area.
- Must be able read, write, speak and understand English.
- Must be able to respond to visual and auditory cues.
- Must be able to accept all job assignments from the manager or department lead.
- Must always be aware of surroundings.
Nice To Haves
- High school diploma or equivalent is preferred.
Responsibilities
- Provide excellent customer service and possess effective selling skills.
- Responsible for following and adhering to Cash Handling policies and procedures.
- Maintain stock levels as directed.
- Maintains merchandise on display neatly and in proper area.
- Receives and marks prices on merchandise as directed.
- Follows proper procedures and maintains cleanliness of the work area.
- Assists in monthly inventory.
- Inventory control in assigned areas (verify current inventory levels, initiate request for P.O.s, order, receive, reconcile).
- Develop plans to control inventory.
- Ensures maximum guest satisfaction and service.
- Ensures that all services and facilities provided meet Harrah’s standards.
- Assists with merchandising all window and internal displays.
- Can count change, maintain balanced cash drawer, and manage money.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
- Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
- Other duties as assigned.
- Maintain and process stock levels as directed.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
