Retail Clerk I - Outlet

GOODWILL INDUSTRIES OF SOUTH CENTRAL CALIFORNIA•Bakersfield, CA

2d•$17 - $17•Onsite

About The Position

The Retail Clerk provides customer service, processes payments, and maintains the sales floor. The expectation of this position is to achieve organizational, team and personal goals in alignment with our Strategic Vision Priorities and through living out our organizational Values. Goodwill employees are expected to represent the highest standards of behavior and job performance by acting with honesty and integrity, ensuring that all business activities are transparent and ethical, and achieving goals in alignment with Goodwill’s Mission, Vision and Values. The mission of Goodwill is to provide work opportunities and skills development to people with barriers to employment. The vision is that every person in Kern, Kings, and southern Tulare counties has the opportunity to achieve his/her fullest potential through the power of work. The values are Accountability, Integrity, Dignity, Diversity & Inclusion, Ingenuity, Opportunity.

Requirements

Basic mathematical skills and the ability to read English.
Intermediate knowledge of computers, keyboarding, and photography.
One year of experience in a retail environment with some cash handling experience required.
Ability to read and write, as well as effectively present information and respond to questions from groups, managers, employees, clients, customers, and the general public using tact, courtesy and cooperativeness.
Knowledge of basic math operations such as addition, subtraction, multiplication, division and percentages.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables; exercise judgment, resourcefulness, ingenuity and initiative.
Effective interpersonal and communications skills to interact effectively with all levels of management and staff.
Ability to operate office equipment, including computer, telephone, cell phone, tablet, fax and copy machine.
Must exhibit a high level of integrity and business ethics.

Responsibilities

Complete opening activities to include doors, housekeeping, till count, prep of water cooling stations, cash wrap set up, and other activities.
Continuously stock merchandise onto the sales floor in a fast-paced outlet environment.
Sort, rotate, and organize merchandise bins to maintain an efficient shopping experience.
Remove damaged, unsafe, or unsellable items from the sales floor.
Provides all necessary customer service while projecting a positive image during public contact. For instance, greeting customers upon arrival, referring complaints to management, finding specific products for customers, answering routine questions regarding products and store operations.
Maintains professional, polite and positive relationship with Customers, Coworkers, and other stakeholders at all times.
Handles cash register functions and transactions including: sales, correct pricing, inventory control, and receipting to customers.
Responsible for cash register accuracy including before and after counts, daily reports and accounting for overages and shortages.
Responsible to perform housekeeping duties to maintain cleanliness of donation area, bathroom(s), fitting rooms, and all interior and exterior of the store. This may include, but not be limited to, cleaning bathroom fixtures, walls, floors, completing a 5-minute drill prior to each rest and meal break, recovering garbage or other materials from interior or exterior of the building, sweeping, mopping, and/or vacuuming floors, and other cleaning activities.
Complete closing activities to include doors, housekeeping, till count, cleaning of water cooling stations, sales floor recovery, and other activities.
Responsible for maintaining confidentiality and cooperative working relationships at all times.
Maintains professional, polite, and positive relationships with clients, customers, coworkers, donors, and stakeholders at all times.
Performs necessary record keeping and reporting of money, sales, inventory and production.
Responsible to fulfill production functions such as; receive and process donated goods, direct donors to proper locations and issue receipts and/or printed information.
Complies with Safety and Loss Prevention policies and procedures.
Operate equipment safely, including pallet jacks, carts, bins, and rolling racks.
Monitor the outlet floor for safety hazards and report concerns immediately.
Follow policies and procedures.
Ensure safe work conditions at all times.
Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
Maintain a high level of confidentiality.
Attends meetings and training sessions as required.
Responsible for other duties as assigned.
Demonstrate flexibility by assisting in multiple departments as business needs require.