Retail/Catering Lead

University of Wisconsin Stout • Menomonie, WI

1d • Onsite

About The Position

Under the supervision of the Unit and Service Manager, this lead position directs and trains student employees in customer service, sanitation, food handling and preparation, service methods, and the proper setup and teardown of retail operations and catering events. The position works collaboratively with student employees, leads, and managers to ensure University Dining Services standards are met, security is maintained, and a positive image is consistently projected to customers. A valid driver’s license is required. The department, University Dining, includes two cafeterias (Commons and North Point Dining) and retail dining options in the Memorial Student Center (food court & convenience store), express food locations around campus, catering, and concessions. Some locations operate year-round, and others are closed during the summer months. University Dining is the largest student employer on campus and is committed to maintaining an inclusive and diverse community of full time, part time, and student employees.

Requirements

• Experience preparing or serving food
• Experience working with food service equipment
• A valid driver’s license
• Professional Resume
• Provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process.
• Address each of the Minimum/Required Qualifications specified for this position within your cover letter, describing relevant experience with specific examples.

Nice To Haves

• Experience in providing customer service
• Experience with proper food safety and sanitation practices
• Willingness to work as a team
• Experience in foodservice at an Institution of Higher Education

Responsibilities

• Directs and trains student employees in customer service, sanitation, food handling and preparation, service methods, and the proper setup and teardown of retail operations and catering events.
• Works collaboratively with student employees, leads, and managers to ensure University Dining Services standards are met, security is maintained, and a positive image is consistently projected to customers.
• Ensures proper food safety and sanitation practices are followed.
• Manages the setup and teardown of retail operations and catering events.

Benefits

• Participation in the Wisconsin State retirement plan
• Night Differential (80 cents) - additional pay for all hours worked on a regularly scheduled shift during the period between 6:00 p.m. and 6:00 a.m.
• Weekend Differential (80 cents) - additional pay for all hours worked between 12:01a.m. on Saturday and 12:00a.m. midnight on Sunday.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees