Retail Cashier/Customer Service

Jacksons•Santa Rosa, CA

About The Position

As a Retail Cashier, you are the face of the store, greeting customers and helping ensure a positive experience. Most of your time is spent at the register, providing fast, friendly, and professional checkout service. You also support store operations through stocking, cleaning, receiving deliveries, maintaining food service areas, and assisting with the overall customer experience. The role offers a supportive team environment and opportunities for advancement.

Requirements

  • Flexible availability for a 24/7 operation, including nights, weekends, and holidays.
  • Positive, can-do attitude and strong customer service skills.
  • Good communication skills and a team-first mindset.
  • Integrity and reliability.
  • Ability to adapt and respond quickly to changing situations.
  • Must meet legal age requirements to sell regulated products such as alcohol and tobacco.
  • In Nevada, must meet the legal age to work near slot machines.
  • Frequently stand, walk, bend, twist, reach, climb or balance, stoop, kneel or crouch, and talk and listen.
  • Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 65 pounds.
  • Work safely in conditions involving heat, cold, allergens, noise, and fumes, chemicals, or odors from gasoline and cleaning chemicals.

Responsibilities

  • Greet every customer with a smile and thank them for their business.
  • Provide fast, friendly, and professional checkout experiences.
  • Promote store specials and suggest additional purchases.
  • Accurately ring up sales and follow company policies, including policies for sales of restricted products such as alcohol and tobacco.
  • Maintain cleanliness inside and outside the store.
  • Restock shelves, coolers, and displays as needed.
  • Assist with cleaning and stocking the food service area.
  • Follow food handling, preparation, storage, and sanitation procedures.
  • Rotate and properly label inventory.
  • Perform other duties as assigned.

Benefits

  • Same Day Pay
  • Fuel discount of $0.20 per gallon, up to 100 gallons
  • 15% employee discount on most merchandise
  • $1.00 more per hour for overnight shifts from 10 PM to 7 AM
  • Profit-sharing bonus paid twice a year
  • Opportunities for advancement; the company promotes from within
  • Full-time medical, dental, and vision benefits
  • Paid Time Off (PTO)
  • 401(k) with company match
  • Performance-based raises
  • Tuition reimbursement up to $5,250 per year
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