Retail Business Optimzation Manager

Duluth Trading CompanyMount Horeb, WI
$85,000 - $110,000Hybrid

About The Position

This position is responsible for the optimization and support of our retail operations and strategy through data-driven analytics. This includes forecasting, budgeting, and modeling of retail KPI’s to include sales, labor, and inventory as well as the creation of actionable insights and reporting for the retail teams. The Retail Business Optimization Manager will work closely with cross functional partners including Product, Supply Chain, Finance, and IT. This position will report to the Director of Retail and Contact Center Operations.

Requirements

  • Bachelor's Degree in Business Administration or similar field of study - Equivalent work experience will be considered.
  • 5+ Years of experience
  • 1+ Years of management experience
  • Strong expertise in Microsoft Excel, Google Sheets and advanced database querying
  • Knowledge of general retail operations
  • Ability to work well with cross functional internal partners as well as external partners (vendors)
  • Experience in developing operational strategies
  • Strong oral, written and interpersonal communication
  • Sense of urgency in accomplishing objectives
  • Knowledge of project management
  • Superb organizational skills
  • Authorization to work in the United States without sponsorship

Responsibilities

  • Leveraging descriptive, diagnostic, predictive and prescriptive analytics to drive and support business decisions.
  • Ability to proficiently extract, clean and manipulate large datasets.
  • Develop, maintain and optimize dashboards and recurring reports that teams can utilize to drive business results and efficiency.
  • Automating reporting and processes to drive improved efficiency and effectiveness, allowing store teams more time to serve our customers.
  • Create and maintain tools and analysis to maximize inventory performance and limit liability.
  • Works closely with field teams to forecast and budget retail labor, helping to ensure monthly and quarterly targets are achieved.
  • Support district and store teams through reporting and analysis to improve processes, execution and the customer experience.
  • Other duties as assigned by the manager.

Benefits

  • Multiple Medical plan options
  • Dental & Vision plans
  • Medical and Dependent Care Flexible Spending Accounts
  • Health Savings Account including company contributions
  • Company paid Life Insurance and AD&D
  • Company paid Short-Term Disability
  • Accident, Critical Illness, Hospital Indemnity, Long-Term Disability and Supplemental Life Insurance
  • 401(k) Employer Match
  • Parental Leave
  • Paid holidays: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
  • Paid Time Off: take it as you need it policy for exempt employees
  • Daily pay available
  • 40% Employee Discount
  • Flexible Fridays
  • Onsite fitness center
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