Retail Business Banker
About The Position
The Retail Business Banker position is an intermediate-level position that travels as needed to assist officers and educate customers about Alpine Bank products and services. This role involves practicing exceptional service, assisting customers with commercial electronic banking products, and exhibiting expert knowledge of consumer and business new account programs. The position requires proficiency in various software applications, understanding of consumer lending services, and advanced knowledge of Alpine Bank On-Line services. The employee is expected to demonstrate consistent exceptional customer sales and service skills and perform other duties as assigned. Employees are held accountable for all duties of this job.
Requirements
- Demonstrates excellent written and verbal communication skills and the ability to independently consult with the Bank’s customers.
- Familiarity with legal classifications of business entities.
- Demonstrated ability to collaborate on and participate in sales presentations.
- Understanding and application of banking compliance regulations.
- Proficiency in Microsoft Office programs, including (but not limited to) Excel, Word, and Outlook.
- High School Diploma or General Education Diploma (GED) equivalent.
- Possession of, or ability to obtain, a valid State of Colorado Driver’s License is required.
- Completed all requirements of the Customer Service and Personal Banking Representative positions and have at least 2 years of experience.
Nice To Haves
- Notary Public is a plus.
- Associate’s or Bachelor’s Degree a plus.
Responsibilities
- Practices exceptional service with customers using training programs and measurement tools.
- Assists customers with commercial electronic banking products including, but not limited to, merchant processing, Remote Deposit, and business credit cards.
- Exhibits expert level of knowledge of consumer and business new account programs.
- Uses numerous software applications to accomplish daily tasks with minimal errors.
- Understands consumer lending services, tools and guidelines.
- Advanced knowledge in, and ability to demonstrate, Alpine Bank On-Line services.
- Demonstrates consistent exceptional customer sales and service skills.
- Performs other duties as assigned.
Benefits
- For an overview of our employee benefits please visit: Alpine Bank Careers Page [https://www.alpinebank.com/who-we-are/careers.html]
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
