Retail Branch Manager

Primary Residential Mortgage•Reno, NV

21d•Onsite

About The Position

The purpose of this position is to originate as a producing manager with 2+ years in sales as well as manage the daily loan flow of the branch and to work with the division manager to maintain or increase the productivity and profitability of PRMI. Develops new business opportunities and sales leads by cultivating relationships with realtors, builders, bankers, etc. Develops a solid knowledge of PRMI products and offers the best mortgage products to match client needs Reviews application information and requests required support documentation based on loan investor guidelines Corresponds, communicates, and coordinates with applicants, in-house support staff, and outside service providers to facilitate timely closings Carries out major assignments affecting business operations of the employer or the employer’s customers Performs the following tasks in completion of major assignments if the retail branch manager is a loan originator: collects and analyzes information regarding the customer’s income, assets, investments, or debts analyzes applicant data, credit, and collateral property value determines which financial products best meet the customer’s needs and financial circumstances provides advice to the customer regarding the advantages and disadvantages of available financial products markets, services, or promotes the employer’s financial products Remains current on local developments and trends within the real estate and mortgage industries. Improves the quality of production and sales Ensures policies and procedures are being followed Analyzes departments on daily basis to ensure loan flow and production are being completed within required turn times Maintains employee folders Oversees how questions or complaints are handled within the branch Places ads in the paper or online when needed Trains loan officers Manages leads and ensures that employees are following up with clients

Requirements

A minimum of 5 years of mortgage related experience
A minimum of 2 years of management experience
Experience using Encompass
Must be proficient in Word and Excel
Must have excellent customer service and organizational skills
Must have excellent written and verbal skills
Ability to multi-task with little or no supervision
Must be a team player and know how to help boost morale

Responsibilities

Develops new business opportunities and sales leads by cultivating relationships with realtors, builders, bankers, etc.
Develops a solid knowledge of PRMI products and offers the best mortgage products to match client needs
Reviews application information and requests required support documentation based on loan investor guidelines
Corresponds, communicates, and coordinates with applicants, in-house support staff, and outside service providers to facilitate timely closings
Carries out major assignments affecting business operations of the employer or the employer’s customers
collects and analyzes information regarding the customer’s income, assets, investments, or debts
analyzes applicant data, credit, and collateral property value
determines which financial products best meet the customer’s needs and financial circumstances
provides advice to the customer regarding the advantages and disadvantages of available financial products
markets, services, or promotes the employer’s financial products
Remains current on local developments and trends within the real estate and mortgage industries.
Improves the quality of production and sales
Ensures policies and procedures are being followed
Analyzes departments on daily basis to ensure loan flow and production are being completed within required turn times
Maintains employee folders
Oversees how questions or complaints are handled within the branch
Places ads in the paper or online when needed
Trains loan officers
Manages leads and ensures that employees are following up with clients
Assist in employee concerns
Tracks employees time off