Retail Branch Manager
Primary Residential Mortgage•Salt Lake City, UT
•Onsite
About The Position
The purpose of this position is to manage the daily loan flow of the branch and to work with department heads to maintain or increase the productivity and profitability of PRMI.
Requirements
- A minimum of 5 years of mortgage related experience
- A minimum of 2 years of management experience
- Experience using Encompass
- Must be proficient in Word and Excel
- Must have excellent customer service and organizational skills
- Must have excellent written and verbal skills
- Ability to multi-task with little or no supervision
- Must be a team player and know how to help boost morale
Responsibilities
- Develops new business opportunities and sales leads by cultivating relationships with realtors, builders, bankers, etc.
- Develops a solid knowledge of PRMI products and offers the best mortgage products to match client needs
- Reviews application information and requests required support documentation based on loan investor guidelines
- Corresponds, communicates, and coordinates with applicants, in-house support staff, and outside service providers to facilitate timely closings
- Carries out major assignments affecting business operations of the employer or the employer’s customers
- Performs the following tasks in completion of major assignments if the retail branch manager is a loan originator: collects and analyzes information regarding the customer’s income, assets, investments, or debts
- Performs the following tasks in completion of major assignments if the retail branch manager is a loan originator: analyzes applicant data, credit, and collateral property value
- Performs the following tasks in completion of major assignments if the retail branch manager is a loan originator: determines which financial products best meet the customer’s needs and financial circumstances
- Performs the following tasks in completion of major assignments if the retail branch manager is a loan originator: provides advice to the customer regarding the advantages and disadvantages of available financial products
- Performs the following tasks in completion of major assignments if the retail branch manager is a loan originator: markets, services, or promotes the employer’s financial products
- Remains current on local developments and trends within the real estate and mortgage industries.
- Improves the quality of production and sales
- Ensures policies and procedures are being followed
- Analyzes departments on daily basis to ensure loan flow and production are being completed within required turn times
- Maintains employee folders
- Oversees how questions or complaints are handled within the branch
- Places ads in the paper or online when needed
- Trains loan officers
- Manages leads and ensures that employees are following up with clients
- Assist in employee concerns
- Tracks employees time off
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
501-1,000 employees
