Part-Time Retail Banker- Effingham

Dieterich Bank•Effingham, IL

5d•Onsite

About The Position

Dieterich Bank is looking for a friendly, customer-focused part-time Retail Banker to join our Effingham branch team. This position is ideal for someone seeking a consistent daytime schedule, with availability to work from 10am-3pm four days a week, plus a minimum of two Saturdays per month from 8am-12pm. Retail Bankers play a vital role as they represent the face of Dieterich Bank within the communities we serve. This role is responsible for building customer relationships by assisting them to make informed choices, solve problems, and improve their financial well-being.

Requirements

1-3 years of experience working in a face-to-face customer service role preferably in banking
Must be dependable and able to work Saturdays on rotation basis
Must possess excellent communication skills
Consultative skills to identify a client's financial needs
Must be able to communicate with customers well on a daily basis face-to-face or by telephone
Proficient in the use of technology (Microsoft Office, online banking, apps, etc.)
Must demonstrate our core values of Integrity, Value, Service Excellence, & Teamwork
Ability to work well with others and in a team environment
Maintain accuracy by remaining detail focused consistently
Have the ability to organize efficiently

Nice To Haves

Associate Degree in business or related field preferred

Responsibilities

Assist customers with new account set up
Complete transactions for deposits and withdrawals
Process payments
Cash checks
Be a resource for online banking assistance, fraud related questions, and address change requests
Sell and promote our products and services
Resolve customer concerns
Maintain a fun, friendly, professional, and respectful environment
Assist other departments as needed