Retail Backroom Coordinator

TJX • Everett, WA

1d • Onsite

About The Position

The Retail Backroom Coordinator executes receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers and maintaining a clean, organized store, while modeling exceptional customer service and promoting honesty, integrity, and confidentiality.

The Coordinator organizes truck deliveries and prioritizes processing merchandise onto the sales floor. They train and mentor Associates on merchandising and processing principles, ensure merchandise is properly tagged, hung, secured, and coded, and coordinate with the Coordinator on Duty to maintain an efficient flow of goods. They monitor team productivity, organize and rotate back stock, uphold merchandising and signage standards, maintain backroom cleanliness and recovery standards, and ensure compliance with recycling and applicable hazardous-waste programs.

The role also communicates priorities and progress to management and Associates, provides and accepts feedback, partners with Management on training needs, and ensures adherence to labor laws, policies, and procedures. Additional responsibilities include promoting credit and loyalty programs, supporting shrink-reduction goals, promoting safety, and performing other duties as assigned.

Requirements

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills, with attention to detail.
• Capable of multitasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Able to work effectively with peers and supervisors as a team player.
• Capable of lifting heavy objects, with or without reasonable accommodation.
• Able to train others.
• 1 year of retail experience.
• 6 months of leadership experience.

Responsibilities

• Execute receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team.
• Engage and interact with customers and maintain a clean, organized store.
• Model exceptional customer service and promote honesty, integrity, and confidentiality.
• Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
• Train and mentor Associates on merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
• Ensure Associates complete tasks according to the store plan and reprioritize as needed.
• Monitor team productivity and coach Associates as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain merchandising philosophy and signage standards.
• Maintain organizational, cleanliness, and recovery standards for the backroom.
• Ensure compliance with recycling and, where applicable, hazardous-waste programs.
• Communicate priorities and progress accurately and effectively with management and Associates.
• Provide and accept recognition and constructive feedback.
• Partner with Management on Associate training needs.
• Ensure adherence to labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink-reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) Associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those meeting service or hours requirements
• Medical, dental, and vision coverage for those meeting service or hours requirements
• Health savings account (HSA) for those meeting service or hours requirements
• Health care flexible spending account (FSA) for those meeting service or hours requirements
• Life insurance for those meeting service or hours requirements
• Short- and long-term disability coverage for those meeting service or hours requirements
• Paid parental leave for those meeting service or hours requirements
• Paid holidays, vacation, and sick time for those meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance
• Competitive salary and benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed