Retail Attendant (Part-Time)

Jamul Casino

13d • Onsite

About The Position

The Retail Attendant is responsible for providing excellent customer service, maintaining the presentation of the retail shop, assisting guests with purchases, and adhering to all policies and procedures related to inventory, cash handling, and loss prevention. This role requires staying informed about casino amenities and promotions to offer a personalized guest experience and ensuring all interactions meet the standards of the Jamul Casino Guest Service Program.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent required.
• Proficient in Microsoft Office applications (Excel, Word, Access).
• Ability to earn and maintain TiPS certification.
• Must be able to acquire and maintain appropriate gaming license.
• Ability to read, write, and communicate verbally in English.
• Ability to interpret documents such as safety rules and operating instructions.
• Ability to count money and make change accurately.
• Ability to perform basic math functions using American currency and measurement units.
• Ability to apply common sense understanding to carry out instructions.
• Ability to handle routine issues and solve problems using standardized procedures.
• Must be able to qualify for licenses and permits required by federal, state, and local regulations.

Nice To Haves

• One (1) year of retail, customer service, or similar experience preferred.

Responsibilities

• Provide friendly, fast, and helpful customer service to all guests and team members.
• Maintain cleanliness, organization, and overall presentation of the retail shop to maximize guest appeal.
• Demonstrate knowledge of merchandise features and benefits to assist guests with purchases.
• Follow all policies and procedures related to inventory control, cash handling, and loss prevention.
• Stay informed on Jamul Casino Resort amenities, promotions, and events to deliver a personalized guest experience.
• Ensure all interactions with internal and external guests reflect the standards of the Jamul Casino Guest Service Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED