Temporary Seasonal

TJX•Chicago, IL

9d•Onsite

About The Position

The Retail Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store environment. The role adheres to operational, merchandise, loss prevention, labor, and safety standards. Associates may be cross-trained in multiple store areas to support business needs. Responsibilities include assisting customers, processing purchases and returns, promoting credit and loyalty programs, merchandising and preparing merchandise for the sales floor, and maintaining store cleanliness and recovery. The associate supports a positive store culture and shrink-reduction goals, and provides and accepts recognition and constructive feedback. Other duties may be assigned. This is a temporary seasonal position at Marshalls Store 1095, 1101 South Canal Street, Chicago, Illinois. Starting pay is $17.05 to $17.55 per hour; actual starting pay depends on relevant skills, qualifications, and experience. Benefits are subject to applicable plan or program terms and eligibility requirements.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects, with or without reasonable accommodation.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Deliver a highly satisfied customer experience by engaging and interacting with customers.
Model established customer experience practices with internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and count change according to established procedures.
Promote credit and loyalty programs.
Maintain the merchandising philosophy and follow established merchandising procedures and standards.
Process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery throughout the day as needed.
Maintain sales-floor organization, cleanliness, and recovery standards and participate in upkeep of the entire store.
Provide and accept recognition and constructive feedback.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.