Part Time Retail Associate - Heaven Hill Bourbon Experience

Heaven Hill Brands•Bardstown, KY

17d•Onsite

About The Position

The Retail Associate will be responsible for daily retail operations at Heaven Hill Bourbon Experience. This position will handle cashier and inventory duties, including all point-of-sale activity. The Associate is responsible for providing exceptional customer service and answering all questions and inquiries about our product.

Requirements

High School Diploma or GED equivalent required
Minimum 1 year of retail or customer service experience
Must be 21 years of age or older
Ability to represent the company and communicate professionally and effectively with people internally and externally
Excellent interpersonal and communication skills
Knowledge of principles and processes for providing customer service
Knowledge of administrative and clerical procedures
Basic knowledge of phone, voice mail, and electronic mail systems
Basic knowledge and use of computers to enter data or process information
Available to work weekends (Friday, Saturday, Sunday)
Available to work 8-10 hour shifts independently

Nice To Haves

Previous experience in the distilled spirits industry and/or knowledgeable on spirits industry
Previous work experience in a retail gift shop

Responsibilities

Responsible for daily Point of Sale (POS) activity
Establish strong working relationship with Retail Lead and work together to ensure data integrity in the POS system Counterpoint
Perform the roles of cashier and greeter to guests
Interact with guests, provide knowledge of the spirits and samples as requested
Educate guests about the brand stores, histories and processes
Maintain a friendly, courteous and professional demeanor at all times
Handle merchandise and bottle sale transactions.
Restock inventory and maintain a clean retail environment.
Support visitor check-in for tours
All other duties as required