Retail Associate (Fall/Winter 26 - 27)
About The Position
As Vancouver’s premier attraction, this role offers truly rewarding and memorable experiences. The team member will work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. The company offers a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. New team members are sought who embody core values focused on people, connection, growth, and challenge. The company fosters a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.
Requirements
- Availability to work regular 6-8 hour shifts within store hours of 9am to 10pm most days
- Successful completion of secondary school
- Previous sales experience with emphasis on customer service
- Proven sales and customer service skills
- Ability to communicate well in English
- Non-Residents must provide unrestricted Canadian Work Permit
- Show a strong focus on the customer, teamwork, accountability and innovation
- Has an entrepreneurial attitude and hunger to drive sales results
- Is comfortable working autonomously with little supervision in a fast-paced environment
- Carries the professionalism to receive vocational feedback and take action when appropriate
- Is energetic, friendly, confident and outgoing with a positive attitude
- Has excellent organizational skills with basic ability in Microsoft Office suite
Nice To Haves
- Experience in outdoor equipment sales an asset
Responsibilities
- Generate sales through guest engagement and determining customer needs
- Drive sales through recommending customized solutions and maintaining industry product knowledge
- Achieve and exceed sales targets
- Process and cashier transactions using store POS software and equipment
- Maintain current and in-depth knowledge of mountain services, promotions and policies
- Participate in ongoing training and coaching initiatives
- Perform operational activities including; receiving and ticketing stock, inventory maintenance, store merchandising and store housekeeping
- Conduct daily store operations and other related duties as assigned by management
- Provide assistance to management during sales events, staff purchase nights and inventory count
- Performing Key-holder responsibilities including Open/Close procedures on a rotational basis, with accountability for banking and security
- Ensure high standards of Visual Merchandising and cleanliness are maintained
- Maintain a professional and well-presented persona suitable for the Tourism industry
Benefits
- Free Seasonal Access Pass
- Discounts at the resort’s restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants and recreation
- Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
- RRSP matching after 6 months of service
- Free access pass for dependants
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
