Retail Associate - Gallery Shops

Foxwoods Resort CasinoLedyard, CT
Onsite

About The Position

Under the direction of the Retail Management Team, the incumbent creates a positive shopping experience for customers providing exceptional service, maintaining standards and ensuring that all transactions are processed accurately. Responsible for providing outstanding Guest Service to all guests, internal as well as external. Must possess the ability to multitask proficiently while promoting the culture of Guest Service. Must possess the ability to build quality guest relationships that result in increased sales and repeat business. Must possess the ability to increase sales and strive to achieve daily/monthly/annual budgetary goals via knowledge, service and repeat sales/business. Must be able to assist with inventories to insure a complete and accurate count of merchandise. Must be professional, courteous, and have a friendly demeanor. Must be proficient in register transactions and have ability to adapt to new technology. Ability to speak, read, write, and understand English, required. Must possess a clear, pleasant speaking voice and ability to communicate effectively. Must successfully complete a math test and writing sample.

Requirements

  • Ability to speak, read, write, and understand English.
  • Clear, pleasant speaking voice and ability to communicate effectively.
  • Proficiency in register transactions.
  • Ability to adapt to new technology.
  • Successfully complete a math test.
  • Successfully complete a writing sample.

Nice To Haves

  • Ability to multitask proficiently.
  • Ability to build quality guest relationships.
  • Ability to increase sales.
  • Professional, courteous, and friendly demeanor.

Responsibilities

  • Creates a positive shopping experience for customers providing exceptional service.
  • Maintains standards and ensures that all transactions are processed accurately.
  • Provides outstanding Guest Service to all guests, internal as well as external.
  • Multitasks proficiently while promoting the culture of Guest Service.
  • Builds quality guest relationships that result in increased sales and repeat business.
  • Increases sales and strives to achieve daily/monthly/annual budgetary goals via knowledge, service and repeat sales/business.
  • Assists with inventories to ensure a complete and accurate count of merchandise.
  • Processes register transactions.
  • Adapts to new technology.
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