Retail Associate (FT)

Red Wing Shoe Company•North Riverside, IL

1d•Onsite

About The Position

We are seeking a full-time Retail Associate to join our team in North Riverside, United States. In this customer-focused role, you will be the face of our store, delivering exceptional service while maintaining store operations and driving sales. The ideal candidate will be friendly, organized, and efficient, with a passion for creating positive customer experiences in a fast-paced retail environment.

Requirements

High School Diploma/GED or equivalent work experience
Must be age 18+ within 30 days of application
1-2 years relevant experience
Results oriented
Effective Written/Verbal Communication
Computer Utilization

Nice To Haves

Thorough knowledge of Red Wing Shoe Company’s mission, values, and organization structure
Profit and loss knowledge
Naturally curious, has passion for new ideas, and looks to drive growth
Problem solving
Retail Footwear
Bilingual a plus (Spanish)

Responsibilities

Greet customers warmly and assist them in finding products that meet their needs
Process transactions accurately using point-of-sale (POS) systems and handle cash with precision
Maintain store cleanliness, organization, and visual merchandising standards
Monitor and manage inventory levels, including restocking shelves and conducting inventory counts
Provide product information and recommendations to customers to enhance their shopping experience
Collaborate with team members to ensure smooth store operations and support colleagues when needed
Follow company policies and procedures while maintaining a professional appearance and demeanor
Handle customer inquiries and resolve concerns in a courteous and efficient manner
Perform opening and closing duties as assigned, including cash reconciliation
Contribute to achieving store sales goals through excellent customer service and product knowledge
Help our customers maintain their boots by complementary oil and conditioning, in addition to minor repairs and tuff to toe application