Part-Time Retail Associate

Snow Peak USA, Inc.•Seattle, WA

61d•$22 - $24•Onsite

About The Position

The Retail Associate provides our customers with a unique, customer first shopping experience. This position is a brand ambassador, responsible for generating sales by proactively engaging and connecting with our customers.

Requirements

High School Degree
Previous experience in retail with cash handling
Excellent customer service
Excellent verbal and written communication skills
Ability to learn new computer programs and software
Reliable and professional
Friendly and engaging
Communicate effectively with all types of customers and employees

Responsibilities

Create an elevated, upbeat, welcoming experience for customers
Drive and increase sales by connecting with customers and asking open-ended questions to assess needs and make relevant merchandise suggestions
Speak with knowledge and confidence to customers about materials, styles, fit, fabrics, price and trends in the outdoor and fashion industry
Strengthen our brand presence by encouraging customers to engage with social networking sites and email list
Educate customers on brand history, products, offers, promotions, and events
Process customer transactions efficiently with excellent point-of-sale/cash-handling accuracy
Answer questions via phone or email, including notifying customers promptly regarding restocked product and special orders
Maintain the cleanliness and organization of the sales floor, fitting rooms, window displays, cash-wrap areas, and back of house
Execute operational processes effectively and efficiently including: shipment processing, back stock replenishment, inventory counts, loss prevention
Communicate with internal teams and upper management, relaying special order requests, customer concerns, product issues, or sales/event opportunities to the proper team member
Ensure that health, safety, and security rules are followed
Performs other related duties and projects as assigned