Retail Associate - Full Time (Dupont Village)

GOODWILL INDUSTRIES OF NORTHEAST INDIANA INC•Fort Wayne, IN

8d•Onsite

About The Position

Goodwill Industries of Northeast Indiana, Inc. is looking for Retail Associates for their stores in Fort Wayne, IN. This is not a typical retail job, offering a predictable schedule with no late nights, every other weekend off, and the ability to spend major holidays with family. The role involves assisting customers with purchases, operating the cash register, maintaining the sales floor, stocking and organizing merchandise, sorting and grading donations, and pricing items. Associates will also assist donors by bringing donations into the building and issuing tax receipts. The position is part of Goodwill's mission to empower people for independence through training, personal growth, and work.

Requirements

Ability to operate a POS terminal and count back change.
Able to lift, push or pull up to 20 lbs. frequently; 50 lbs. occasionally and 100 lbs. occasionally.
Friendly demeanor.
Excellent interpersonal and verbal communication skills.
Thrive in a fast paced and changing environment.
Ability to make change.
Basic literacy (to complete forms).
Subject to background check.
Ability to work flexible hours, including weekends and evenings.
Ability to work within the team concept.
Subject to random alcohol and drug testing as specified in the Drug-Free Workplace Program.
Fully comply with Goodwill’s Code of Ethics.

Responsibilities

Operates cash register, gives correct change and receipt, and bags purchases.
Accepts credit cards for purchase according to established procedures.
Watches for illegal activity and alerts management.
Keeps cash register area orderly and stocked with necessary supplies.
Maintains floor and fitting rooms during business hours.
Refers customer problems to management.
Sorts, hangs, tags and clothing donations according to established guidelines.
Pulls items according to established procedures.
Meets established production standards.
Heavy lifting, pushing and pulling required.
Handles all aspects of customer service in a professional manner.
Follows all safety rules and practices.
Performs all other duties as may be assigned by management in the process of carrying out the mission of Goodwill Industries.
Maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co-workers, and clients.
Assists customers in locating merchandise and prices.
Displays merchandise in windows/display cases.
Answers telephone and other inquiries regarding donation sites/policies.
Attends monthly store meetings.