Daytime Teammate (Retail Associate)

Rally House • Oak Park, IL

2d • Onsite

About The Position

Rally House is a specialty retail store operating 300+ stores nationwide, seeking individuals who enjoy working for a growing organization. The Teammate role supports the store's success by providing a welcoming and engaging experience for guests and completing daily tasks with care and consistency. This position contributes to sales, merchandising, and operations through teamwork, attention to detail, and initiative. Teammates help create a positive store environment and represent the Rally House brand with energy and professionalism. The company encourages team members to share their passion for sports with customers, fostering a unique and engaging shopping experience.

Requirements

• Ability to work effectively in a fast-paced, team-oriented environment
• Clear and effective communication skills
• Enthusiastic attitude with a passion for sports and retail
• Time management skills with the ability to prioritize tasks
• Must be at least 16 years of age

Nice To Haves

• Previous customer-facing experience preferred

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers
• Seek feedback and apply coaching to improve performance
• Actively participate in training and skill drills to build service capability
• Contribute to a welcoming, energetic, party atmosphere
• Complete assigned tasks accurately and on time
• Follow playbooks, loss prevention and safety guidelines consistently
• Report operational issues, shortages, or concerns to leadership
• Build working knowledge of store systems and daily processes
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery)
• Support floor moves and transitions under leadership guidance
• Maintain clean, organized fixtures and back-of-house areas
• Protect brand standards through attention to detail
• Deliver a welcoming, energetic customer experience using the Party model
• Engage customers, identify needs, and recommend products
• Resolve basic customer issues and escalate when needed
• Represent Rally House with enthusiasm and professionalism
• Contribute to daily sales goals through service behaviors
• Support promotions, launches, and event execution
• Take ownership of personal performance metrics (conversion, UPT, AT)

Benefits

• Exclusive store discount
• Competitive benefits package
• Flexible PTO
• 401k match
• Parental leave
• Paid holidays
• Continued development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees