Retail Associate

Hilton Grand VacationsLahaina, HI
Onsite

About The Position

As a Retail Associate, you will be responsible for selling, maintaining, and stocking products to enhance customer experience and to provide friendly, efficient and professional customer service. HGV offers outstanding Team Member travel discount programs and much more through Perks at Work, exclusive Go Hilton Travel, HGV Getaway, and RCI Travel, opening access to discounts at over 1500+ brands and resorts. Your daily work location unlocks your specific set of benefits. HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families."

Requirements

  • High School Diploma or equivalent
  • A minimum of one(1) year of experience in the retail/cash handling field
  • Valid Alcohol Awareness Training Certification
  • Must be of legal age to serve and sell alcohol and tobacco products
  • Proficient English language interpersonal skills to communicate both verbally and in writing with internal and external customers
  • Strong analytical and problem solving skills
  • Basic math skills and cash handling skills
  • Some knowledge of the POS Agilysys or similar

Responsibilities

  • Open and close store.
  • Greet each guest as they enter the store and assist guests with location, price and use of merchandise.
  • Check in vendors accurately (count with vendor and check for correct product).
  • Price, check dates, and rotates merchandise in correct date order.
  • Operates cash register and follows cash drop procedures.
  • Counts register at the beginning and end of shift.
  • Read and follow the daily instructions for all special deliveries of coffee and/or food.
  • Stock, maintain, and clean coffee bar
  • Keep shelves, counters and register area clean and wipe down coolers and glass doors as needed.
  • Keep all stock pulled forward with labels facing out (coolers and shelves).
  • Answer telephone in guest friendly voice, according to policy, to assist in guest needs.

Benefits

  • Medical, Dental, and Vision insurance from Day One
  • 401k plan with company match
  • Life insurance
  • Company stock purchase program
  • Generous Paid Time Off Program
  • Paid Sick Days
  • Team Member Recognition and numerous learning and advancement opportunities
  • Team Member travel discount programs
  • Perks at Work
  • Go Hilton Travel
  • HGV Getaway
  • RCI Travel
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