Retail Associate - Tennis Warehouse & Running Warehouse - Dunwoody, GA

Sports Warehouse, Inc.•Dunwoody, GA

8d•$17 - $19•Onsite

About The Position

Build a foundation for lasting relationships with new customers and foster ongoing relationships with existing customers in the retail store and at associated events. Maintain store inventory and presentation via stocking, merchandising, and cleaning. This role functions within a typical retail environment that requires frequent face-to-face interactions with customers and staff. This requires routinely utilizing tablets, computers, cash registers/credit card machines and phones for day-to-day tasks. The use of racquet stringing machines and related tools/supplies may also be required to support the needs of the business.

Requirements

Prior retail sales, cashier, or customer-focused experience preferred.
Passion and knowledge for Tennis, Pickleball or Running preferred.
Stringing experience a plus.
Listen well to customers and serve them in a manner that is friendly.
Proficient in Microsoft Office Suite.
Demonstrate ability to learn new software applications.
Communicate clearly and professionally during conversations.
Demonstrate active listening skills.
Approach problem-solving with creativity and innovation.
Exhibit a professional demeanor in all interactions.
Interpret and execute written and verbal instructions accurately.
Follow directions well and gain clarification as needed.
Adapt to new circumstances and execute multiple tasks and deadlines.
Excellent organizational skills.
Maintain focus and attention to detail effectively.
Work independently and remain motivated.
Recognize when to seek assistance and collaborate effectively.
Foster a positive attitude and strong work ethic, contributing actively within a team.
Maintain a standard of conduct that will maintain an orderly and productive workplace.
Uphold standards of safety and cleanliness in the work environment.
Practice good judgement in actions and decision making.
Abide by all Sports Warehouse policies and procedures.
Demonstrate a sense of pride in your work and represent Sports Warehouse in a favorable manner.
Other duties deemed necessary to support daily operations of Sports Warehouse.

Nice To Haves

Stringing experience a plus.

Responsibilities

Greet customers and offer warm hospitality throughout their visit.
Provide thorough assistance to all customers in a friendly, professional, helpful and knowledgeable manner, including all Sports Warehouse curbside pick-up costumers.
Display a comprehensive and current understanding of company policies, procedures, products and services.
Offer outstanding customer service, meeting customer needs and exceeding expectations whenever possible.
Maintain store inventory and appearance, engaging in stocking, merchandising and cleaning, either proactively or by assignment.
Be flexible during busy times by helping fellow co-workers and multi-tasking.
Maintain a safe and clean work environment.
Continuously learn and develop skills, procedures and information relevant to the position.
Understand resources available to locate answers to product questions.
Communicate with other departments when necessary, regarding any customer issues.
Other necessary duties deemed necessary in the daily operation of Sports Warehouse.
Additional responsibilities may include participating in training clinics and providing product feedback for use on the website.