Retail Associate - Riding Warehouse - San Luis Obispo, CA

Sports Warehouse, Inc.•San Luis Obispo, CA

22h•Onsite

About The Position

We are an e-commerce company, specializing in a diverse range of sports and recreational products. At Sports Warehouse, we cater to enthusiasts of tennis, pickleball, running, bass fishing, equestrian sports, ice and roller hockey, inline skating, roller derby, and skateboarding. Our mission is clear: to deliver an exceptional shopping experience by recommending the perfect products and providing unparalleled service. We are looking for reliable and personable individuals to help us build lasting relationships with our Riding Warehouse customers in our retail storefront located in San Luis Obispo, California. Join our team of hard-working associates committed to maintaining our high standards of service. Together, we strive for excellence while embracing straightforward solutions to exceed our customers' expectations. Sports Warehouse is comprised of: Tennis Warehouse, Pickleball Warehouse, Running Warehouse, Tackle Warehouse, Riding Warehouse, Inline/Ice/Derby Warehouse, Skate Warehouse.

Requirements

Proficient in Microsoft Office Suite.
Demonstrate ability to learn new software applications.
Communicate clearly and professionally during conversations.
Demonstrate active listening skills.
Approach problem-solving with creativity and innovation.
Exhibit a professional demeanor in all interactions.
Interpret and execute written and verbal instructions accurately.
Follow directions well and gain clarification as needed.
Adapt to new circumstances and execute multiple tasks and deadlines.
Excellent organizational skills and attention to detail.
Maintain focus, attention to detail effectively.
Work independently and remain motivated.
Recognize when to seek assistance and collaborate effectively.
Foster a positive attitude and strong work ethic, contributing positively within a team.
Maintain a standard of conduct that will maintain an orderly and productive workplace.
Uphold standards of safety and cleanliness in the work environment.
Practice good judgement in actions and decision making.

Nice To Haves

Knowledge of riding and equine products, their purpose and benefits is preferred.

Responsibilities

Build a foundation for lasting relationships with new customers and foster ongoing relationships with existing customers in the retail store and at associated events.
Maintain store inventory and presentation via stocking, merchandising, and cleaning.
Greet customers and offer warm hospitality throughout their visit.
Provide thorough assistance to all customers in a friendly, professional, helpful and knowledgeable manner, including all Sports Warehouse curbside pick-up costumers.
Display a comprehensive and current understanding of company policies, procedures, products and services.
Offer outstanding customer service, meeting customer needs and exceeding expectations whenever possible.
Maintain store inventory and appearance, engaging in stocking, merchandising and cleaning, either proactively or by assignment.
Be flexible during busy times by helping fellow co-workers and multi-tasking.
Maintain a safe and clean work environment.
Continuously learn and develop skills, procedures and information relevant to the position.
Understand resources available to locate answers to product questions.
Communicate with other departments when necessary, regarding any customer issues.
Other necessary duties deemed necessary in the daily operation of Sports Warehouse.
Additional responsibilities may include participating in training clinics and providing product feedback for use on the website.