Retail Associate, New West (Permanent, Part-Time)

Union Gospel Mission (Vancouver)•New Westminster, BC

1d•CA$20 - CA$21•Onsite

About The Position

The Retail Associate ensures the successful sale of new and second hand retail products to customers by providing excellent customer service and informed knowledge of the product, advertising and promotions. Duties also include the promotion of Found via social media. This is a permanent part-time (22.5 hours per week) position.

Requirements

Agreement with UGM’s Mission Statement (see www.ugm.ca) and support the Statement of Faith.
Completion of a secondary school diploma.
Two years’ experience in retail.
Excellent customer service skills.
A great work ethic with an eagerness to try new things.
A strong foundation of brands and designer knowledge.
Good English skills (verbal, reading and writing).
Basic computer skills (Excel, Word and Outlook).
Cashier experience
Must be able to lift 35lbs

Nice To Haves

Working knowledge of social media marketing techniques and best practices will be considered an asset.
Background in second-hand clothing will be considered an asset.

Responsibilities

Present a warm and positive demeanor and attitude with an amazing first impression.
Provide an excellent customer service oriented environment.
Assist customers and answer all related inquiries.
Assist in display of merchandise.
Operate cash register, balance cash, opening and closing cash, preparing documentation for daily closing.
Assist with in-store promotions and replenishing shelf stock.
Alert Supervisor to all emergency problems with difficult patrons etc.
Perform some janitorial duties such as cleaning change rooms, staff lunch room, sweeping floors, dusting display booths etc.
Sort and rotate merchandise and collaborate with the distribution team.
Work collaboratively, as needed, with Marketing Communications team, Shift Supervisor, and Manager, Social Enterprise and Community Engagement to execute inspiring and innovative social media campaigns to raise brand awareness.
In collaboration and consultation with the Specialist, Social Media, strategize, create, schedule, and post on social media channels (Facebook, Instagram, etc.) to increase awareness of Found, and develop the social community by responding to online comments and inquiries.
Adhere to all UGM published policies, practices and procedures, including Occupational Health and Safety.
Perform other duties as assigned.