Retail Associate – Boutique at The Sagamore Resort

The Sagamore Resort•Bolton Landing, NY
•Onsite

About The Position

The Retail Associate is responsible for delivering an exceptional shopping experience within our boutique style gift shop at The Sagamore Resort. This role includes warmly welcoming guests, assisting with product selections, maintaining store presentation, and processing purchases. Our boutique features a curated selection of premium brands such as Lilly Pulitzer, YETI, Lululemon, Under Armor, Jack & Sage, along with unique local vendors and exclusive Sagamore merchandise.

Requirements

  • Strong attention to detail and ability to multitask
  • Comfortable working in a fast paced retail environment
  • Friendly, outgoing personality with excellent customer service skills
  • Basic math and cash handling experience
  • Strong communication and interpersonal skills
  • Ability to work both independently and as part of a team

Responsibilities

  • Arrive on time for scheduled shifts and maintain consistent attendance
  • Open and close the boutique according to standard procedures
  • Greet all guests warmly and provide personalized assistance
  • Deliver knowledgeable recommendations on merchandise and brands
  • Accurately process transactions including cash and credit payments
  • Maintain visually appealing displays and organized merchandise
  • Restock inventory and notify management of low stock levels
  • Maintain a clean, safe, and welcoming store environment
  • Handle guest questions or concerns professionally and efficiently
  • Support team members and contribute to a positive work environment
  • Assist with additional retail or resort operations as needed

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k)
  • Free Associate Parking
  • Free Meals while on the job
  • 25% Discount in Resort Outlets
  • Hotel Discounts with OPAL
  • Friends and Family Discount
  • 25% Discount in the Boutique
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