Retail Associate -Full Time ( Georgetown Square)

GOODWILL INDUSTRIES OF NORTHEAST INDIANA INC•Fort Wayne, IN

9d•Onsite

About The Position

Goodwill Industries of Northeast Indiana, Inc. is looking for Retail Associates for their stores in Fort Wayne, IN. This is not a typical retail job, offering a predictable schedule with no late nights, every other weekend off, and the ability to spend major holidays with family. The role involves assisting with purchases, operating the cash register, maintaining the sales floor, stocking and organizing merchandise, sorting and grading donations, pricing items, and assisting donors by bringing donations into the building and issuing tax receipts. The position is a career at Goodwill, contributing to the mission of empowering and preparing people for independence through training, personal growth, and work.

Requirements

Ability to operate a POS terminal and count back change.
Able to lift, push or pull up to 20 lbs. frequently; 50 lbs. occasionally and 100 lbs. occasionally.
Friendly.
Excellent interpersonal and verbal communication skills.
Thrive in a fast paced and changing environment.
Ability to make change.
Basic literacy (to complete forms).
Ability to work flexible hours, including weekends and evenings.
Ability to work within the team concept.
Fully comply with Goodwill’s Code of Ethics.
Substantial vision, grasping, reaching, standing, and walking.
Considerable talking.
Moderate crouching, hearing, and stooping.
Heavy work: Pushing and pulling up to 100 pounds occasionally, and/or up to 50 pounds occasionally, and/or up to 20 pounds frequently to move objects.
The ability to fully perform lifting and moving duties is mandatory.

Responsibilities

Operates cash register, gives correct change and receipt, and bags purchases.
Accepts credit cards for purchase according to established procedures.
Watches for illegal activity and alerts management.
Keeps cash register area orderly and stocked with necessary supplies.
Maintains floor and fitting rooms during business hours.
Refers customer problems to management.
Sorts, hangs, tags and clothing donations according to established guidelines.
Pulls items according to established procedures.
Meets established production standards.
Heavy lifting, pushing and pulling required.
Handles all aspects of customer service in a professional manner.
Follows all safety rules and practices.
Performs all other duties as may be assigned by management in the process of carrying out the mission of Goodwill Industries.
Maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co-workers, and clients.
Assists customers in locating merchandise and prices.
Displays merchandise in windows/display cases.
Answers telephone and other inquiries regarding donation sites/policies.
Attends monthly store meetings.