American Girl Retail Associate (Part-Time)
About The Position
The American Girl Retail team is integral in providing lifetime memories to American Girl fans and their families. Our experiential retail stores provide shopping destinations like no other. This requires Innovation, Collaboration, and Execution from all who are a part of this division. Our in-store experiences range depending on location from Girl and Doll Salons, Full-Service Restaurants, Personal Shopping, Ear Piercing (Girl and Doll), hosting Parties/Celebrations to name a few. Expect a dynamic and fast-paced role where you get to make decisions that impact the team as well as our customers. The Opportunity: The Experience Associate (Doll Hair Stylist) is located at the AG Retail Flagship Chicago location and reports directly to the Assistant Salon Manager. This position is responsible for delivering friendly and informative salon services, as well as the flexibility to adapt to changing business needs.
Requirements
- Sales experience in the specialty retail or service industry preferred.
- Must possess basic computer skills; some experience using a POS System, preferable.
- Must be willing to work a flexible retail schedule, including days, nights, and weekends.
Responsibilities
- Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
- Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, and directing customers to merchandise, suggestive upselling, and awareness of product availability.
- Share information on store events, promotions, and activities with customers.
- Promptly and accurately process all point-of-sale transactions.
- Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
- Communicate merchandise and service needs to management on timely basis.
- Provide assistance to accomplish team and company goals.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
