RETAIL ASSOCIATE
About The Position
At the Ponte Vedra Inn & Club, people are at the heart of everything we do. As one of Northeast Florida's premier luxury resorts and private clubs, we take pride in creating memorable experiences for our members and guests—and that starts with our team. We're looking for friendly, service-driven individuals who enjoy fashion, retail, and creating exceptional guest experiences. Whether you're helping a member find the perfect gift, styling a resort outfit, or providing personalized service, you'll play an important role in delivering the genuine hospitality that sets us apart. If you have a passion for people, luxury retail, and creating lasting impressions, we'd love to meet you!
Requirements
- Previous retail or customer service experience preferred but not required.
- A positive attitude and willingness to learn are essential.
- Passion for providing exceptional customer service.
- Comfortable using point-of-sale systems and handling transactions.
- Strong communication and interpersonal skills.
- Ability to multitask while maintaining attention to detail.
- Professional appearance and demeanor consistent with a luxury resort environment.
Nice To Haves
- Luxury retail, boutique, resort, country club, or hospitality experience is a plus.
Responsibilities
- Welcome members and guests with a warm, professional, and engaging attitude.
- Provide personalized shopping assistance and product recommendations.
- Deliver Forbes Five-Star service by anticipating guest needs and exceeding expectations.
- Process purchases accurately using the point-of-sale system.
- Answer telephone inquiries and assist with merchandise questions.
- Help maintain attractive merchandise displays and ensure the boutique is clean, organized, and fully stocked.
- Assist with receiving, restocking, pricing, and inventory management.
- Build relationships with returning members by learning their preferences and providing personalized service.
- Work collaboratively with teammates to create an exceptional shopping experience.
Benefits
- Competitive pay
- Comprehensive benefits for eligible team members
- Paid training
- Opportunities for career growth
- Employee discounts
- Team member perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
