Retail Associate (2698)

GOODWILL SOUTH FLORIDA • Hialeah, FL

2d • Onsite

About The Position

This role involves a variety of tasks within a retail store environment, focusing on customer service, sales, and operational duties. Responsibilities include handling donations, processing merchandise, operating the cash register, maintaining store cleanliness, and assisting customers. The position requires the ability to work a flexible schedule, including nights and weekends.

Requirements

• High school or equivalent, or a combination of education and experience.
• 6 months of related experience or training is highly desirable.
• Excellent customer service skills.
• Prior cashiering experience is a plus.
• Knowledge of electronic devices.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Nice To Haves

• Bilingual (English/Spanish) is a plus, but not required.

Responsibilities

• Receive donations: greet donors, accept and unload donated materials, enter customer general information into a smart device, and thank donors.
• Processing: sort, separate, and hang clothing and household items. Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other assorted merchandise.
• Cashiering: Conduct sales transactions and maintain control of cash and credit card transactions by following proper procedures for voids, discounts, refunds, checks, and credit card payments.
• Cleaning duties: clean bathrooms, floors, shelves, windows, break room, store fixtures, fitting rooms, dock area, store exterior, and merchandise counters.
• Report issues that require maintenance repairs.
• Customer service activities: assist customers, price merchandise, assist in fitting rooms, offer recycling bags, explain store operations, and utilize sales techniques to enhance sales and community image.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED