Retail Associate (2504)

GOODWILL SOUTH FLORIDA TEP LLC • Miami, FL

22d • Onsite

About The Position

This is a part-time retail position focused on customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning activities within a retail store environment. The role involves interacting with customers, processing donations, handling transactions, and maintaining the store's appearance and organization.

Requirements

• High school or equivalent, or a combination of education and experience.
• Excellent customer service skills.
• Knowledge of electronic devices.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.
• Observe safety and security procedures.
• Report potentially unsafe conditions.
• Be consistently punctual and at work on time.
• Treat people with respect, keep commitments, inspire the trust of others, work with integrity and ethics, and uphold organizational values.
• Follow policies and procedures.
• Support the organization's goals and values.

Nice To Haves

• 6 months of related experience or training is highly desirable.
• Prior cashiering experience is a plus.
• Bilingual (English/Spanish) is a plus, but not required.

Responsibilities

• Receive donations: greet donors, accept and unload donated materials, enter customer general information into a smart device, and thank donors.
• Process merchandise: sort, separate, and hang clothing and household items. Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other assorted merchandise.
• Cashiering: Conduct sales transactions and maintain control of cash and credit card transactions by following proper procedures for voids, discounts, refunds, checks, and credit card payments.
• Perform cleaning duties including bathrooms, floors, shelves, windows, break room, store fixtures, fitting rooms, dock area, store exterior, and merchandise counters.
• Report issues that require maintenance repairs.
• Engage in customer service activities such as assisting customers, pricing merchandise, managing fitting rooms, offering recycling bags, explaining store operations, and employing sales techniques to enhance the store’s sales and community image.
• Work a flexible schedule, including nights and weekends.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED