Retail Associate - Part Time

Goodwill Industries of West Michigan, Inc. • Grand Haven, MI

7d

About The Position

The Retail Associate receives and processes donated goods and materials at the retail store, maintains the sales floor, and operates cash registers. The role includes donation intake and sorting, store clerk duties, textile and hardlines processing, and material handling. The work is generally indoors, though occasional outdoor work may be required. The position has routine working conditions with periods of isolated high stress and short deadlines that may require overtime. Weekends and holidays are required, and the associate must be available and on call for store emergencies. This is a part-time, hourly position.

Requirements

• Ability to provide positive internal and external customer relations and work with individuals referred for training.
• Ability to think independently in the supervisor’s absence.
• Ability to meet production goals and maintain quality control and accuracy with sorting and pricing guidelines.
• Ability to follow the 6S Checklist, procedures, signage, and layout.
• Maintain a valid powered industrial truck license when required.
• Ability to perform medium work, including occasional exertion of up to 50 pounds of force and/or lifting up to 25 pounds; frequent lifting up to 10 pounds; and carrying, pushing, pulling, bending, climbing, reaching, handling, hearing, talking, seeing, and repetitive movement.
• Availability to work weekends and holidays, work overtime as needed, and be on call for store emergencies.

Nice To Haves

• High school diploma or equivalent preferred.
• At least one year of experience in retail operations preferred.

Responsibilities

• Receive donated items, sort donations by category, and complete paperwork.
• Operate cash registers, maintain displays, stock merchandise, remove empty hangers and outdated merchandise according to the rotation schedule, and maintain general store appearance and housekeeping.
• Follow sorting and pricing guidelines; recognize name-brand, vintage, and collectible items; size and hang textiles; and differentiate materials and place them in appropriate containers or z-racks.
• Operate powered industrial trucks and other material-handling equipment to move containers and merchandise.
• Assemble and disassemble containers, gaylords, and Kit bins, and make proper use of available space and materials.
• Provide positive internal and external customer relations and interact and work with individuals referred for training.
• Demonstrate independent thinking in the supervisor’s absence, meet production goals, and ensure quality control and accuracy in sorting and pricing.
• Follow Kaizen principles, including the 6S Checklist, procedures, signage, and layout.
• Maintain a valid powered industrial truck license when required.

Benefits

• Family-friendly hours
• Flexible schedule
• Closed on major holidays
• Employee discount
• Caring and inclusive culture
• Work that supports a great cause

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED