Retail Associate (2777)

GOODWILL SOUTH FLORIDA

12d • Onsite

About The Position

This position involves a variety of tasks within a retail store environment, focusing on customer service, sales, and operational duties. Responsibilities include handling donations, processing merchandise, operating the cash register, performing cleaning tasks, and assisting customers. The role requires flexibility in scheduling, including nights and weekends.

Requirements

• High school or equivalent, or a combination of education and experience.
• Excellent customer service skills.
• Knowledge of electronic devices.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Applying common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Observe safety and security procedures.
• Report potentially unsafe conditions.
• Is consistently punctual and at work on time.
• Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
• Follows policies and procedures; Supports the organization's goals and values.

Nice To Haves

• 6 months of related experience or training is highly desirable.
• Prior cashiering experience is a plus.
• Bilingual (English/Spanish) is a plus, but not required.

Responsibilities

• Receive donations: greet donors, accept and unload donated materials, enter customer general information into a smart device, and thank donors.
• Processing: sort, separate, and hang clothing and household items. Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other assorted merchandise.
• Cashiering: Conduct sales transactions and maintain control of cash and credit card transactions by following proper procedures for voids, discounts, refunds, checks, and credit card payments.
• Cleaning duties: clean bathrooms, floors, shelves, windows, break room, store fixtures, fitting rooms, dock area, store exterior, and merchandise counters.
• Report issues that require maintenance repairs.
• Customer service activities: assist customers, price merchandise, assist in fitting rooms, offer recycling bags, explain store operations, and utilize sales techniques to enhance sales and community image.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED