Retail Associate (Part-Time)

Mattel•Dallas, TX

2d•Onsite

About The Position

The American Girl Dallas retail store is looking for a dynamic individual as a Part-Time Sales Department Clerk, who has the interpersonal skills to provide prompt, efficient and exceptional sales assistance within our customer-oriented environment. This role involves approaching, acknowledging, and assisting customers promptly, handling multiple customers effectively, and assessing customer merchandise and service needs by sharing product knowledge, answering questions, and directing customers to merchandise. The associate will also be responsible for suggestive upselling, being aware of product availability, sharing information on store events, promotions, and activities, and promptly and accurately processing all point-of-sale transactions. Additionally, the role requires helping to resolve customer problems, making suggestions, sharing product knowledge to turn returns into exchanges, and communicating merchandise and service needs to management on a timely basis, while providing assistance to accomplish team and company goals.

Requirements

Must be willing to work a flexible retail schedule, including days, nights and weekends.
Must possess basic computer skills; some experience using a POS System, preferable.
Sales experience in the specialty retail or service industry, preferred.
Experience working with children, preferred.

Responsibilities

Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to merchandise, suggestive upselling, and awareness of product availability.
Share information on store events, promotions and activities with customers.
Promptly and accurately process all point-of-sale transactions.
Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
Communicate merchandise and service needs to management on timely basis.
Provide assistance to accomplish team and company goals.