Retail Associate - Customer Service
GOODWILL IND OF THE CHESAPEAKE INC•Owings Mills, MD
•Onsite
About The Position
Goodwill Industries of the Chesapeake is hiring a Retail Associate to support daily store operations, including customer service, donation intake, merchandise processing, and sales floor support. This is a hands-on, team-based role for someone who enjoys variety, staying active, and making a positive impact in their community.
Requirements
- High school diploma or equivalent preferred
- Customer service, retail, or material handling experience preferred
- Ability to follow instructions and work with frequent interruptions
- Strong communication and teamwork skills
- Dependable, adaptable, and service-oriented
- Must be able to read clothing tags and labels in English
Nice To Haves
- Some locations may require forklift operation (certification provided if needed within 30 days of hire)
Responsibilities
- Greet and assist customers and donors in a professional, friendly manner
- Help donors unload items, issue donation receipts, and maintain accurate records
- Support merchandise production by sorting, pricing, and tagging goods
- Stock and maintain organized sales floor and backroom areas
- Operate a cash register and POS system accurately
- Assist with daily opening, closing, and recovery tasks
- Support fundraising initiatives and uphold Goodwill’s mission
- Follow safety, cleanliness, and housekeeping standards
Benefits
- Competitive pay
- Growth opportunities
- Chance to support programs that strengthen our local community
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
