Retail Assistant - Bluejack Ranch

Bluejack National•Aledo, TX
•Onsite

About The Position

The Retail Assistant at Bluejack Ranch is responsible for providing exceptional Member experiences through service-focused interactions and maintaining a welcoming retail environment. This role requires a high level of attention to detail, strong organizational skills, and a genuine passion for hospitality. The assistant will handle merchandise, assist Members with various needs including scheduling tee times and using the Club's mobile app, and process purchases using the Point-of-Sale system. The ideal candidate embraces the Club's culture and values, works collaboratively, and is committed to continuous improvement in a dynamic, fast-paced setting.

Requirements

  • High school diploma or equivalent required
  • Basic computer skills
  • Must possess a valid Texas Driver’s License and meet the driver safety policy requirements
  • Ability to stand and move around for the entirety or majority of their shift
  • Ability to push, pull, bend, lift and/or move up to 50 pounds
  • Ability to drive a golf cart to transport from one area of the property to another in a safe and secure manner

Nice To Haves

  • Knowledge of golf operations and/or retail preferred
  • Point-of-Sale (POS) experience is a plus

Responsibilities

  • Demonstrates a high level of attention to detail
  • Maintains strong organizational skills and reliability
  • Consistently punctual and dependable
  • Self-motivated with the ability to take initiative
  • Works collaboratively and contributes positively to the team environment
  • Open to feedback and committed to continuous improvement
  • Service-focused with a genuine passion for delivering exceptional Member experiences
  • Approachable, professional, and welcoming in all interactions
  • Comfortable working in a dynamic, fast-paced environment
  • Adaptable and open to change as the needs of the Club evolve
  • Embraces and represents the Club’s culture and values
  • Demonstrates a passion for hospitality and personalized Member service
  • Treats Members, guests, and fellow team members with respect and professionalism
  • Receive and process incoming merchandise accurately and efficiently
  • Prepare and tag merchandise in accordance with Club retail standards
  • Assist Members with scheduling tee times in a courteous and professional manner
  • Respond to Member questions regarding the Club’s mobile app in a timely and helpful manner
  • Maintain a clean, organized, and welcoming retail and work environment
  • Process Member and guest purchases accurately using the Point-of-Sale (POS) system
  • Serve as a reliable and supportive team member, assisting colleagues as needed to ensure a seamless Member experience
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